PRIVACY & TERMS | FlyingEagleKombucha

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, phone number, email, password, communications); payment details (including credit card information and addresses), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, phone number, and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Wix uses cookies for important reasons, such as:

To provide a great experience for visitors and customers.
To identify registered members (users who registered to the Flying Eagle Kombucha wix site).
To monitor and analyze the performance, operation and effectiveness of Wix's platform.
To ensure Wix’s website platform is secure and safe to use.

The following links explain how to access cookie settings in various browsers:

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

To make changes to the data we (FLYING EAGLE KOMBUCHA) have on file, please contact us at info@flyingeaglekombucha.com.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@flyingeaglekombucha.com or send us mail to: 3905 MARTIN LUTHER KING BLVD, UNIT 20, FORT MYERS FL 33916

FLYING EAGLE KOMBUCHA

INFO@FLYINGEAGLEKOMBUCHA.COM

3905 MARTIN LUTHER KING BLVD, UNIT 20,

FORT MYERS, FL 33916

JULY 6, 2022

TERMS AND CONDITIONS:

This website is owned and operated by FLYING EAGLE KOMBUCHA. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors Flying Eagle Kombucha products and merchandise either branded by FEK or third parties. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

The prices we charge for using our services / for our products are listed on the website for each product, and at checkout. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.

The fee for the services and any other charges you may incur in connection with your use of the product or service, such as taxes and possible transaction fees, will be charged to your payment method on a basis you choose at checkout.

The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of FLYING EAGLE KOMBUCHA. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment

You agree to indemnify and hold FLYING EAGLE KOMBUCHA harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

To the maximum extent permitted by applicable law, in no event shall FLYING EAGLE KOMBUCHA, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

To the maximum extent permitted by applicable law, [website owner] assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time.

These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of UNITES STATES OF AMERICA, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in CITY OF FORT MYERS. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.

FLYING EAGLE KOMBUCHA

INFO@FLYINGEAGLEKOMBUCHA.COM

3905 MARTIN LUTHER KING BLVD, UNIT 20,

FORT MYERS, FL 33916

JULY 6, 2022

Return and refund policy

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. For any undamaged product to be valid for return, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 30 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. In addition, please note the following: (i) Products can be returned only in the country in which they were originally purchased; and (ii) the following products are not eligible for return: food, flowers, newspapers or magazines; any item not in its original condition, is damaged or missing parts for reasons not due to our error; any item that is returned more than 30 days after delivery. There are also certain situations where only partial refunds are granted (if applicable).

We will pay for shipment of repaired or replaced products to customer, and customer will be responsible for return shipment of the product to us.

Sale items (if applicable)

Only regular priced items may be refunded. Unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only exchange items if they are defective or damaged due to our error. If you need to exchange it for the same item, send us an email at info@flyingeaglekombucha.com and send your item to: 3905 Martin Luther King Blvd, Unit 20, Fort Myers FL 33916.

Gifts (If applicable)

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return, with receipt of purchased goods. Once the returned item is received, a gift certificate will be mailed to you.

We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

When we receive a valid claim for a product purchased from us, we will either repair / replace the relevant defect or replace the product. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

If we are unable to repair or replace the product within a reasonable time, the customer will be entitled to a full refund upon the prompt return of the product to us.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account once more. Then, contact your credit card company / bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@flyingeaglekombucha.com

Shipping of Returns

To return your product, you should mail your product to: 3905 Martin Luther King Blvd, Unit 20, Fort Myers FL 33916.

You will be responsible for paying for your own shipping costs for returning your item. We will pay for shipment of repaired or replaced products to customer, and customer will be responsible for return shipment of the product to us. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

FLYING EAGLE KOMBUCHA

INFO@FLYINGEAGLEKOMBUCHA.COM

3905 MARTIN LUTHER KING BLVD, UNIT 20,

FORT MYERS, FL 33916

JULY 6, 2022